Unmatched IT Support for Small Businesses with Remote Employees

Your Remote Employees Deserve Proven Cloud Technology and IT Support.Avoid Remote Access Problems, Costly IT Hardware, and Low Productivity.

At iMedia Technology  We Make Your Business IT More Secure, Remote Employees Productive, and Business Competitive.

Free Instant IT Support Pricing

Securely Work Remote

Azure Cloud Desktops and Servers

Established 1998

You May Need To Change Your IT Services

  • Half-baked Work from Home Solutions
    You need a responsible Managed Service Provider that can help you manage your IT and ensure your employees can work efficiently from anywhere. However, your current IT support vendor is not providing you with the best solutions for your needs. They are simply giving your remote employees a home computer and a VPN, without considering the security, performance, and compatibility issues that may arise.
  • No IT Planning
    Another problem with your current IT support vendor is that they are not helping you plan and budget for your IT needs. They are reactive, not proactive, and only fix problems when they occur, without preventing them from happening again. They are not providing you with any guidance or recommendations on how to improve your IT infrastructure, reduce your IT costs, or leverage new technologies to grow your business.
  • Slow IT Support
    Your current IT support vendor is not responsive or reliable. They take too long to respond to your IT requests, and often fail to resolve them on the first try. They are not available when you need them, and do not communicate well with you or your employees.

Managed IT Services from iMedia Technology Will Help Your Business:

Be Productive

  • Work From Anywhere, From Any Device, And Get the Same Desktop Experience
  • Access Your Files and Software Seamlessly

Be Secure

  • Get Rid Of Frustrating VPN Connections
  • Reduce Work from Home Cyber Risks

and Be Competitive

  • Use IT To Make Your Business More Efficient
  • Better IT Delivers Better Customer Service
  • Drive Profits, Sell More, Reduce Cost of Doing Business With IT Scaling
Free Instant IT Support Pricing

IT Strategy + Unmatched IT Service = Your Success!

As a business owner, you know how important it is to have reliable and efficient technology that supports your goals. You also know how frustrating and costly it is when your technology fails you or slows you down. That's why you need to consider the benefits of cloud technology for your IT needs.

Cloud technology is the solution for the new normal of hybrid and remote work. It allows you to access your desktops and servers from anywhere, anytime, and from any device. It also reduces your IT expenses and maintenance hassles. You don't need to worry about hardware upgrades, software updates, or security patches. Everything is managed by iMedia Technology, your trusted cloud partner.

Cloud technology also gives you peace of mind in case of emergencies or disasters. Your data and applications are backed up and protected in the cloud, so you can recover them quickly and easily. You can also comply with industry standards and regulations more easily with cloud technology. You can secure your data and devices with encryption, firewalls, and antivirus software.

But cloud technology is not all we offer. We also support your onsite network and internet connectivity, ensuring that you have a fast and stable connection to the cloud. We also support your business applications, whether they are cloud-based or hosted in your office on a server. We can help you migrate, integrate, and optimize your applications for the cloud. We also provide thin clients, which are lightweight and low-cost devices that connect to the cloud desktops. Thin clients are easy to use, secure, and energy-efficient.

At iMedia Technology, we are experts in cloud technology and we are ready to help you transform your business IT. We will work with you to design, implement, and support a cloud solution that suits your needs and budget. We will also provide you with ongoing IT support and guidance. We are not just another IT vendor, we are your experienced IT partner.

If you are interested in learning more about cloud technology and how it can benefit your business, please contact us today. We would love to hear from you and answer any questions you may have.

What Clients Say About iMedia’s IT Support

 

“Ultra-professional, problem solvers and always looking to the future to maintain our "Uptime".
“Simply the best. I wouldn't go anywhere else for my tech needs.”
“I cannot say enough about the professional attitude and quick service!”
“iMedia delivers great customer service every time I use them. My colleagues say the same.”
“We appreciate IMedia "having our backs" and keeping us current on all aspects of computer security. They are a pleasure to work with.”
“It's nice to have an team that responds quickly and efficiently so that we can do our jobs.”
“Our company has been using iMedia for a couple years now, and they have been able to solve my issues promptly and are very courteous.”
“The company I work for has used iMedia for many years. They have been a great company to work with.”
“Great customer service and the staff is phenomenal.”
“Friendly staff and speedy help!”
“Great Company to deal with.... very detailed oriented and thorough.”
“No Task to little or too big. I highly recommend services provided by iMedia Technology.”
“The folks at iMedia are eager to help, friendly and responsive, and tenacious.”
“Outstanding Technical Support. 100% friendly staff. Timely responses. Strategic Networking Leadership. Cost Effective.”
“My experience with iMedia has been nothing less than stellar! The staff is not only professional but down to earth and super friendly.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else.”
“These guys are great. It's wonderful having personal IT support. Leagues better than calling a large telephone support line and being read a script.”
“iMedia has be an absolute godsend to work with.”
“iMedia continues to go above and beyond for our everyday needs!”
“They are very accommodating and do what it takes to solve the problem. Doubt our company could function well without them.”
“Highly recommend to others searching for a team that can assist with all your IT support!”

IT Services Pricing

Your business is unique with its own challenges. For that reason alone, one-size-fits-all pricing seldom makes sense. What makes sense is good value for your IT investment.

When you meet with iMedia Technology we’ll avoid the geek speak and focus on the business challenges IT can improve upon. We’ll stay focused on the owner’s perspective of improving the business.

IT done right can have a tenfold return by streamlining processes, helping employees be productive, and solving customer problems. End of the day, it's all about your customers experience.

Here’s how we help new clients get their IT to the next level:

1

Understand the technology you have

2

Compare your business to an IT baseline 

3

Execute your IT plan and grow your business

Free Instant IT Support Pricing

Managed IT Services: How They Can Help Your Business

A simple explanation of the different kinds of managed IT services and why they are good for small and medium-sized businesses.

What are managed IT services?

  • Managed IT services are when you hire another company to take care of some or all of the technology needs of your business.
  • Managed IT services can do many things for your business, such as keeping your data safe, giving you software over the internet, making software just for you, taking care of your computers and networks, protecting you from hackers, and using the internet to store and use your data and software.
  • Managed IT services can help your business save money, work better, be more secure, and use the newest technology and experts.

What are the kinds of managed IT services?

  • Backup services: Backup services are when another company stores and protects your data from being lost, damaged, or stolen. Backup services can use the internet or devices like hard drives to store and get your data.
  • Software as a service: Software as a service is when another company gives you software over the internet, instead of installing it on your computers. Software as a service can help your business save money, change things easily, and use the latest software.
  • Software development: Software development is when another company makes software just for you, based on what you need and want. Software development can help your business do things better, faster, and differently from others.
  • Information technology: Information technology is when another company takes care of your computers, software, and networks. Information technology can help your business work smoothly, fix any problems, and use the best technology.
  • Networking services: Networking services are when another company sets up, maintains, and secures your network connections. Networking services can help your business talk, work together, and share information with different people and places.
  • Security services: Security services are when another company protects your data, computers, and networks from hackers, viruses, and other threats. Security services can help your business avoid losing data, breaking the law, and hurting your reputation.
  • Cloud computing: Cloud computing is when another company uses the internet to store and use your data and software, instead of your own computers. Cloud computing can help your business save money, grow easily, and use the newest technology and experts.

What are the benefits of managed IT services?

  • Managed IT services can help your business save money by not having to hire, train, and keep your own technology staff, and by spending less on computers, software, and repairs.
  • Managed IT services can help your business work better by letting you focus on what you do best, instead of worrying about technology, and by giving you faster and more reliable technology solutions.
  • Managed IT services can help your business be more secure by giving you the best ways, tools, and methods to protect your data, computers, and networks from cyberattacks, and by helping you get your data back if something bad happens.
  • Managed IT services can help your business use the newest technology and experts by giving you the most modern and creative technology solutions, and by giving you the technical support and advice you need.

Dear Executive

At iMedia Technology, we know that you want your business to be secure, productive, and competitive in the market. For that to happen, you need frustration-free IT support. The problem is you are currently paying for IT services that aren’t fixing your problems. You’re left feeling worried your business is at risk, and your employees unproductive. Like you, we believe every business deserves to feel secure in their IT.

We understand how frustrating and difficult it can be to work with the wrong IT.  Schedule a free strategy session. We’ll talk about a budget that meets your company’s needs, and leverage technology to solve your business problems.

Here is how it works:

  1. Meet your technology advocate.
  2. Understand your options.
  3. Confidently grow your business.

Schedule a free strategy session today. Stop worrying about technology pitfalls and start feeling confident in your IT.

John Garner,
President/CEO

Schedule Your Strategy Session

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