Eliminate IT headaches and drive engineering productivity with unlimited, fixed-fee support.
Technical issues drop by 75% in your first 3 months, with results measured and reported for full transparency.
Unlimited onsite and remote support for one flat fee per engineer, no surprise charges or extra costs.
Cloud migration and virtual desktops streamline project workflows and enable secure hybrid work.
Average response time is 3 minutes, with 68.5% of support requests resolved on the first call.
Flexible contracts with a 60-day notice, never locked in, always in control of your IT partnership.
See how real engineering clients achieve less downtime and more project wins
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“I cannot say enough about the professional attitude and quick service!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
Expert support across all IT domains
Get unlimited, fixed-fee IT support for every engineer, onsite or remote, so your team always works efficiently, without hidden costs or surprises.
Benefit from full cloud migration with a proven process that audits your IT environment, designs the right solution, and ensures a seamless transition.
Virtual desktops on Microsoft Azure keep your data secure, accessible, and your engineers productive from any location, office, home, or jobsite.
Receive daily backup checks, test restores, and continuous monitoring to protect your critical engineering data from loss or cyber threats.
Leverage vCIO-led strategy sessions and regular reviews to align IT investments with project goals and streamline your engineering operations.
Enjoy fast, live-answer support with an average response time of 3 minutes and most tickets resolved in under an hour, no waiting, no bottlenecks.
Get a 90-day onboarding roadmap that surveys your IT, documents every asset, and fixes inherited problems for a clean, reliable starting point.
Enable secure, hybrid work environments for your engineering firm with expert guidance on remote access, collaboration, and workflow optimization.
Protect your firm with tailored cybersecurity solutions, employee training, and the latest threat intelligence to safeguard your intellectual property.
Engineering firms rely on seamless IT to keep projects moving and teams connected. With fixed-fee managed IT, your firm benefits from unlimited support, remote and onsite, so your engineers stay productive. Expect 3-minute average response times, fast issue resolution, and a proactive team dedicated to reducing downtime and eliminating recurring headaches. Every engagement starts with a thorough audit and a 90-day plan for measurable improvements.
Cloud migration doesn’t have to be risky or disruptive. Your engineering firm gets a detailed, step-by-step migration plan, covering data audits, solution design, testing, and post-go-live support. Training ensures your team is confident with new platforms, and ongoing optimization keeps your systems secure and running smoothly. Every milestone is mapped out for total clarity.
Gain reliable IT management, reduce downtime, and keep your engineering projects on track.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Switching is simpler than you think. Your engineering firm receives a clear 90-day onboarding plan, proactive communication, and hands-on support from day one. Most technical issues are resolved quickly, and your team gets full documentation and training. The result: less downtime, more productivity, and a smooth transition with no business disruption.
You get unlimited, fixed-fee support for all users, on-site and remote, so you never have to worry about extra charges. Most requests are answered live and resolved in under an hour. Your team can call for help as often as needed, and there’s no surprise billing, ever.
Engineering firms like yours see technical issues drop by 75% in the first three months. Your firm benefits from strategic IT planning, regular reviews, and reliable support that keeps your team focused on projects, not IT headaches. This means more uptime and fewer workflow interruptions.
Cloud migration is handled through a proven six-step process, including full IT audits, architecture design, a proprietary migration method, system validation, user training, and ongoing support. Your data and software are transitioned seamlessly, with minimal disruption and clear, collaborative milestones.
Contracts are always flexible, your engineering firm is never locked in long-term. With only a 60-day notice, you can leave anytime, giving you control and peace of mind. This approach builds trust and ensures your IT provider always earns your business.