Complete visibility and control of your IT hardware, fixed-fee, unlimited support.
Tired of lost or outdated devices? Gain total asset visibility and reduce downtime, most clients see tech issues drop by 75% in 3 months.
Eliminate manual tracking, automated hardware audits provide up-to-date records for compliance and planning.
Protect your business, secure data wiping and responsible disposal included with every hardware refresh.
Plan confidently, get proactive reports on equipment age and warranty status for smarter budgeting.
Immediate help when issues arise, average response time is just 3 minutes, with 58-minute average resolution.
See how seamless asset management improves productivity and reduces risk.
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“I cannot say enough about the professional attitude and quick service!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
Strategic lifecycle management and proactive support
Comprehensive asset discovery and inventory provides a detailed audit of every device, laptops, desktops, servers, and peripherals, across your organization. The process creates a baseline for ongoing lifecycle management, ensuring no device is left untracked. Expect actionable insights from day one, including location, warranty status, user assignment, and security risks, all delivered by a team with decades of experience in managed IT.
Lifecycle management ensures every asset is tracked from purchase to retirement. You’ll get proactive notifications before devices reach warranty end, become obsolete, or pose performance risks, enabling timely upgrades, budgeting, and better user experiences with zero last-minute surprises.
Automated reporting delivers up-to-date views of your hardware environment, including age, usage, health, and compliance status. Reports are reviewed with your vCIO during regular account meetings, ensuring alignment between IT assets and your business needs.
Secure data wiping and environmentally responsible disposal are built in. Devices are decommissioned according to industry best practices, protecting your data and meeting regulatory standards, so you never have to worry about compliance or data breaches from retired equipment.
Unlimited on-site and remote support covers every hardware issue, no matter the device, location, or cause. Fast response and resolution times (averaging 3 minutes and 58 minutes) keep employees working and eliminate IT bottlenecks for your business.
Regular reviews and strategy sessions with your dedicated vCIO provide expert guidance on IT procurement, refresh cycles, and risk management. Your hardware environment is continuously optimized to support business goals and industry best practices.
Hardware Asset Management by iMedia Technology gives your business complete confidence in your device inventory, security, and lifecycle planning. Every asset is tracked and managed, from initial deployment through replacement or decommissioning. Proactive alerts, regular reporting, and seamless support minimize costly surprises while maximizing uptime. Rely on a team with 27 years of proven expertise and a 98.3% satisfaction rating for measurable, lasting results.
Hardware asset management is included in every iMedia Technology fixed-fee agreement, so you never have to worry about a la carte charges or hidden costs. With flexible 60-day exit terms, you stay in control. Regular account reviews and operational transparency ensure your asset strategy always aligns with your business goals, and delivers continuous improvement you can measure and trust.
See how expert asset management can reduce IT headaches and streamline your business.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Hardware asset management from iMedia Technology covers everything from inventory tracking and lifecycle management to secure disposal. You’ll always know exactly what you have, where it’s located, and when it needs to be upgraded or replaced, removing the guesswork and helping you control costs and security risks with confidence.
You’ll get a complete audit of all devices, with detailed reporting and proactive alerts before hardware failures or warranty expirations. This helps you plan replacements, avoid downtime, and stay compliant. Everything is managed for you, no more manual spreadsheets or missing equipment.
Yes, iMedia Technology includes both on-site and remote support for hardware asset management as part of its fixed-fee service. Any issues, whether it’s a workstation, server, or peripheral, are handled quickly, minimizing disruption and keeping your team productive.
You’ll receive regular reports detailing inventory status, warranty coverage, lifecycle stage, and any recommended actions. These updates help you stay ahead of aging hardware, budget for upcoming needs, and make informed decisions about upgrades and replacements.
iMedia Technology’s hardware asset management includes secure data wiping and environmentally responsible disposal, so your business remains compliant and protected from data breaches when devices reach end of life.