Unlock reliable, fixed-fee IT support designed for manufacturers, with proven results and zero long-term contracts.
IT issues are reduced by 75% in the first three months, with 68.5% of tickets resolved on the first call.
Enjoy unlimited on-site and remote support for a flat monthly per-employee fee, no surprise costs.
Cloud migration is fully managed, from audit to go-live, ensuring zero data loss and minimal downtime.
All contracts are flexible, you can leave with 60 days’ notice, so you’re never locked in long-term.
Benefit from 27 years of experience and a 98.3% client satisfaction rating in Massachusetts manufacturing.
Hear how seamless migrations and proactive support deliver lasting value.
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I cannot say enough about the professional attitude and quick service!”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
Expert support across all IT domains
Receive unlimited on-site and remote IT support for all users, so your entire manufacturing operation runs smoothly with rapid, expert help.
Reduce risk and downtime with proactive daily backups, test restores, and ongoing system monitoring, ensuring your data is always protected.
Benefit from a fully managed cloud migration process: audit, design, migration, validation, training, and post-go-live optimization for zero disruption.
Access Azure cloud desktops and servers for scalable, secure, and high-performance infrastructure that supports remote and hybrid teams.
Leverage a vCIO for IT strategy, budget planning, and regular account reviews, aligning your technology with industry best practices.
Protect your manufacturing business from evolving cyber threats, including advanced email and QR code attacks, with expert risk prevention.
Get a detailed onboarding process, including a full IT audit and staff interviews to identify pain points, ensuring a seamless transition.
Monitor and validate IT performance with transparent operational metrics, so you always know your investment is driving results.
Keep your operations flexible and low-risk with contracts allowing you to leave with just 60 days’ notice, no lock-in, only value.
Manufacturing IT from iMedia Technology delivers measurable improvements in uptime, security, and efficiency for your facility. Experience a dramatic reduction in recurring IT issues and disruptions, while gaining unlimited support and proactive monitoring. Transparent pricing and proven processes ensure you receive maximum value with every interaction, no surprises, just results you can trust.
Protect your operations from cyber threats and data loss with robust security measures and daily backup checks. iMedia Technology responds to new risks, like malicious QR codes, before they impact your facility, and ensures your systems are always recoverable. You get peace of mind knowing your production lines stay running, even during the unexpected.
Discover how streamlined IT can boost productivity and reduce downtime.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Manufacturing IT from iMedia Technology covers all your IT needs for a simple, predictable fee per employee. This means unlimited on-site and remote support, cloud migration services, cybersecurity, and more, no hidden costs or surprise charges. You get complete coverage, so your plant can focus on production without worrying about IT disruptions.
Switching is straightforward: your first 90 days include a full IT audit, issue resolution, and a tailored technology strategy. The onboarding process is fully managed, with clear communication and minimal disruption to your operations. Your IT environment is documented and optimized, setting you up for long-term reliability and success.
You are never locked into a long-term contract. All agreements are flexible and allow you to leave with just a 60-day notice. This ensures you are always in control and can trust that the relationship is built on performance, not paperwork.
IT issues typically drop by 75% in the first three months, with an average of only 0.4 issues per employee thereafter. Most support requests are answered within 3 minutes and resolved in under an hour. Your team will experience fewer disruptions and greater productivity almost immediately.
Yes, iMedia Technology specializes in cloud solutions for manufacturers. Services include cloud assessments, Azure desktops and servers, and a fully managed migration process. You get a solution that fits your workflow, whether fully cloud, hybrid, or on-premise, without downtime or data loss.
