Reduce IT headaches and gain peace of mind with unlimited, fixed-fee support for your business.
Slash recurring IT issues by 75% in just 3 months, proven by client reporting and benchmarks.
Get expert help in minutes: average response time is only 3 minutes for support requests.
Enjoy predictable budgeting with a fixed fee per employee and unlimited support included.
Flexible contracts with a 60-day notice, never locked into long-term commitments or penalties.
Benefit from 60+ years of team experience and a dedicated vCIO for your IT strategy.
Reliable, seamless migrations and measurable IT improvements shared by real clients.
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I cannot say enough about the professional attitude and quick service!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
Seamless technology transitions and proactive IT management
Get a fixed-fee, all-inclusive managed IT service designed to eliminate surprises and keep your business running smoothly. Every user receives unlimited support, both on-site and remotely, with no hidden fees. Your technology environment is proactively managed, monitored, and optimized, delivering rapid issue resolution and measurable reductions in recurring problems. The focus is always on clear outcomes and reliable, strategic partnership.
Transition confidently with a structured onboarding process that covers technology assessment, documentation, communication with your previous provider, and a full IT audit. The first 90 days focus on fixing outstanding issues, learning your business needs, and creating an IT roadmap that aligns with your goals, ensuring a seamless experience for your entire team.
Benefit from a dedicated virtual Chief Information Officer (vCIO) who delivers ongoing IT strategy, budget guidance, and regular account reviews. Your vCIO ensures your IT keeps pace with industry best practices and your business growth, providing tailored recommendations, cost control, and executive-level insight without the overhead of an in-house CIO.
Rely on rapid, live-response IT support during business hours, with an average response time of just 3 minutes and nearly 69% of issues resolved on the first call. This responsive service minimizes downtime and keeps your team productive, so technical hiccups never slow you down.
Embrace the cloud confidently with expert-led migration services, from full IT audits and solution design to seamless migration and post-go-live support. Staff training and ongoing coverage ensure your team is comfortable and your systems remain secure and optimized for your business needs.
Protect your data and operations with proactive daily backup checks, test restores, and robust disaster recovery planning. Specialized solutions for healthcare and high-compliance industries ensure continuity and peace of mind, no matter what challenges arise.
Experience reliable IT support that eliminates technical headaches, boosts productivity, and gives you total budget predictability. With a fixed-fee, all-inclusive approach, unlimited on-site and remote help are always available when you need them. Enjoy measurable results, like a 75% drop in IT issues within three months, backed by clear reporting and operational transparency every step of the way.
Switching to iMedia Technology means zero long-term commitment and full confidence in your IT partner. Flexible contracts allow you to exit with just a 60-day notice, so you always remain in control. This commitment to trust, transparency, and measurable results has kept clients happy for an average of 9 years, earning a 98.3% satisfaction rating.
Discover how proactive IT support can reduce problems and boost your team’s productivity.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Switching IT providers is designed to be smooth and stress-free. You receive a detailed plan for your first 90 days, outlining every step from technology transition to staff training and communication. Most clients see IT issues drop by 75% in the first three months, with all progress clearly documented and shared.
Support requests are answered live during business hours, with an average response time of just 3 minutes. Nearly 69% of IT issues are resolved on the very first call, and the average resolution time is under an hour, so your team can stay productive without waiting around for help.
Your monthly fee includes unlimited on-site and remote IT support within the local area, no hidden costs or surprise charges. All clients benefit from the same comprehensive, fixed-fee service, so you always know exactly what to expect and can budget with confidence.
All agreements are flexible, with a 60-day notice period and no long-term contracts. If you ever decide to leave, the transition is handled with professionalism and full transparency, helping you move on without disruption or penalty.
IT support covers everything from troubleshooting technical issues, proactive maintenance, cloud migration, cybersecurity, backup and recovery, to strategic IT planning. Every client receives a dedicated vCIO, unlimited support, and ongoing optimization to keep your business secure and efficient.