Unlock IT stability and growth with fixed-fee consulting and unlimited support.
Cut recurring IT issues by 75% within 3 months, proven by measurable client results.
Enjoy unlimited support and a fixed monthly price, no hidden fees or surprise charges.
Average response time of just 3 minutes ensures your team stays productive all day.
68.5% of support tickets are resolved on the first call, minimizing downtime.
Flexible, no long-term contracts, leave anytime with just 60 days’ notice.
Discover how business leaders experienced seamless migrations and measurable improvements
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I cannot say enough about the professional attitude and quick service!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
Tailored audits, strategy, migration, and ongoing support
Begin with a comprehensive IT audit and needs assessment. The team maps out your current environment, interviews your staff, documents all pain points, and reviews your existing technology stack. This allows for a precise diagnosis and a clear, actionable roadmap tailored to your business objectives. All findings are shared transparently, ensuring you have full visibility into your IT landscape and the recommended next steps.
Receive a strategic IT plan crafted by a dedicated vCIO, focusing on aligning technology to your business goals. This includes budget planning, industry benchmarking, and a phased roadmap to eliminate recurring issues. Regular reviews ensure your IT strategy evolves with your needs and industry trends, maximizing return on investment.
Experience a seamless technology migration with minimal disruption. The proprietary process covers data collection, solution design, secure migration, validation, and staff training. Every step is managed by experienced engineers, ensuring your systems stay secure, compliant, and fully functional throughout the transition.
Your IT consulting engagement includes unlimited remote and on-site support within the local service area. Most issues are resolved on the first call, and average resolution time is 58 minutes. This keeps your team productive and confident, knowing expert help is always available during business hours.
Continuous monitoring and proactive maintenance ensure your data is safe and your systems perform optimally. Daily backup checks, test restores, and regular security assessments protect your business from disruptions, breaches, and data loss. Your IT environment is optimized for reliability and growth.
Enjoy complete flexibility with no long-term contracts. All agreements allow for a simple 60-day notice, putting you in control. If a mutual fit isn’t found, expect honest guidance and referrals. Operational metrics and performance reports provide ongoing transparency and peace of mind.
Transform your IT environment and drive better business outcomes with experienced, proactive consulting. iMedia Technology’s IT consulting services deliver a transparent, fixed-fee model that covers everything from strategy to hands-on support. The team listens to your needs, diagnoses pain points, and builds a roadmap aligned to your goals, backed by measurable results and decades of proven expertise.
Benefit from a consultative approach that puts your business first. Every engagement begins with a thorough audit, personalized transition plan, and direct communication with your team to identify challenges and build trust. This structured onboarding ensures a smooth experience and sets the stage for a partnership that grows with you.
Gain clarity and confidence in your IT strategy, start with a free consultation.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
IT consulting at iMedia Technology means partnering with a team that listens first, then delivers proven results, like reducing IT issues by 75% in the first three months. Expect a tailored approach, clear communication, and a fixed fee with unlimited support so you can focus on growth, not tech headaches.
Switching to iMedia Technology is seamless and low-risk. The onboarding process is structured and transparent, with no long-term contracts, just a simple 60-day notice if you ever want to leave. Your IT environment is documented, issues are resolved quickly, and you benefit from a dedicated team with decades of experience.
Pricing for IT consulting is based on a straightforward, fixed-fee model, $220 per user per month, with a minimum of 15 users. This covers unlimited on-site and remote support, plus all consulting, so you always know exactly what to expect on your invoice and never face surprise charges.
iMedia Technology specializes in supporting businesses with 15 to 150 users, including healthcare and growing companies. The team’s expertise spans cloud migrations, IT strategy, hybrid workforce solutions, and proactive support, ensuring a fit for organizations seeking reliable, strategic IT leadership.
Most new clients see IT issues drop from 2.1 to just 0.4 per user within three months. With a 98.3% satisfaction rating and 68.5% first-call resolution, you can trust iMedia Technology to deliver measurable improvements in uptime, efficiency, and security across your entire technology environment.